Outpatient Care with Continuity
Keeping patient care connected across clinic visits
MediLens is an early-stage health technology startup working to connect every healthcare provider to India’s Digital Health Infrastructure (Ayushman Bharat Digital Mission - ABDM), so patient care can stay continuous across doctor visits.
We call this Connected Care.
Outpatient care is often episodic
Doctors work with incomplete patient history
Patient history is split across paper files, phone messages, and PDFs - leaving doctors to connect it all.
Patients have questions after they leave the clinic
Patients often call with repeat questions during busy OPD hours.
Clinic tools aren’t designed for good follow-up care
Handwritten notes, scattered EMR entries, and post-visit calls make managing follow-ups difficult.
Good outpatient care depends on continuity — knowing what happened before, what’s happening now, and what comes next.
What we call Connected Care
Connected Care is an approach to outpatient care that keeps patient context up to date across clinics, supports patients between visits, and helps doctors build familiarity with their patients to deliver more effective care.
Complete Patient Context
Guidance Between Visits
Continuity of Care
What Connected Care looks like in practice
Complete Patient Context
Consultations start with full context - who the patient is, what was done before, and how they responded.
Guidance Between Visits
Post-visit calls from patients are organised and manageable, without burdening clinics.
Continuity of Care
Familiarity with a patient’s case and treatment response over time helps doctors deliver more effective care.
Intelligent Clinic Support
Clinic systems are designed for the pace and realities of Indian outpatient clinics.
ABHA & Insurance Ready
Ready for India's digital health IDs (ABHA) and growing OPD insurance coverage.
Why clinics need Connected Care
Start every consultation with clear patient history
No more searching old messages or relying on memory.
Patients return for follow-ups
Continuity and familiarity encourage timely follow-ups.
Post-visit patient queries are better managed
Patient clarifications are organized, instead of scattered calls and messages
Post-visit care is recognised and reimbursed
Post-visit patient calls are treated as clinic work and compensated accordingly.
Why patients need Connected Care
Care that builds on every visit
Each consultation builds on past visits, with clear patient context guiding care.
Clarity after every visit
Clear, documented instructions after every doctor visit.
Avoid unnecessary medical spend
Past reports are easy to find, reducing unnecessary repeat tests and procedures.
Stay connected to your clinic
Stay connected to your doctor between visits for clarifications and guidance.
Coming soon
We're building Connected Care in close partnership with clinicians and early users to ensure every part of the experience reflects real-world OPD needs.